At The League Jackets, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described here.
Section 01
Information We Collect
We collect information you provide directly, automatically through your use of our website, and from third-party sources.
Information you provide:
- Name, email address, phone number when you create an account or place an order
- Billing and shipping address for order fulfilment
- Payment information (processed securely by Stripe — we do not store card details)
- Messages and enquiries submitted via our contact form
- Newsletter subscription email address
- Custom order measurements and preferences if requested
Automatically collected information:
- IP address, browser type, and operating system
- Pages visited, time spent, and navigation paths on our website
- Device information and screen resolution
- Referring URLs and search terms
- Cookie data (see our Cookie Policy)
Section 02
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders and send order confirmations
- Communicate with you about your orders, returns, or enquiries
- Send marketing emails (only if you have opted in)
- Improve our website and product offerings
- Detect and prevent fraud or unauthorised transactions
- Comply with legal obligations
- Personalise your shopping experience
We will never sell your personal information to third parties. Our marketing emails always include an unsubscribe option.
Section 03
Sharing Your Information
We share your information only where necessary to operate our business:
- Shipping partners (USPS, FedEx, UPS) — to fulfil and deliver your order
- Stripe — payment processing (PCI-DSS Level 1 compliant)
- Google Analytics — anonymous website analytics
- Klaviyo — email marketing (only if you've opted in)
- Legal authorities — when required by law or to protect rights
All third-party service providers are contractually bound to protect your information and use it only for the specified purpose.
Section 04
Cookies & Tracking
We use cookies and similar technologies to improve your experience. For full details, please read our Cookie Policy. You can manage cookie preferences through your browser settings.
Section 05
Data Security
We take the security of your personal data seriously. Our measures include:
- SSL/TLS encryption on all pages and during payment processing
- Secure, access-controlled servers with regular security audits
- Payment data processed exclusively by PCI-DSS certified providers
- Staff access to personal data limited to those who need it
- Regular security training for our team
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify affected users in accordance with applicable law.
Section 06
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Ask us to limit how we use your data
- Portability: Request a machine-readable copy of your data
- Objection: Object to our processing of your data for marketing purposes
- Withdraw Consent: Unsubscribe from marketing at any time
To exercise any of these rights, please email support@theleaguejackets.com.
Section 07
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations:
- Order data: 7 years (tax and legal compliance)
- Account data: Until you request deletion
- Marketing data: Until you unsubscribe
- Analytics data: 26 months (Google Analytics default)
Section 08
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
Section 09
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.
Section 10
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The "Last updated" date at the top of this page reflects when changes were last made.
Section 11
Contact Us
For any privacy-related questions or to exercise your rights, please contact:
